Frequently Asked Questions
Everything you need to know about our olfactory collection.
Where does Etat Libre d'Orange ship?
We currently offer worldwide shipping. Delivery times and costs vary depending on your location, with standard and express options available at checkout.
Are your fragrances vegan and cruelty-free?
Yes, we are committed to ethical practices. All of our perfumes are vegan and we do not conduct any testing on animals.
Can I return a fragrance if I don't like the scent?
Due to the nature of our products, we can only accept returns on unopened items in their original cellophane wrapping within 14 days of delivery. We recommend purchasing the Discovery Set before committing to a full bottle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment methods like PayPal, Apple Pay, and Google Pay.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Do you offer samples?
Yes, we offer a variety of Discovery Kits and individual samples so you can explore our subversive scent library before choosing your signature fragrance.